Flagship study
Collaboration Behaviour Review
A three-week reading of one team or floor: observation days, consented calendar and channel exports, interviews, a written briefing, and a half-day working session.
Most offices already have the apps. Calendars fill, channels multiply, rooms get booked, and still a manager cannot say — with a straight face — how the team actually collaborates. The Collaboration Behaviour Review is how Workspace Map Base answers that, on the floor and in the exports, over a bounded three weeks.
We treat workplace apps as evidence of behaviour, not as a product to replace. A Tuesday with fourteen overlapping meetings and three occupied desks is a finding. A channel created for a project that ended last year is a finding. The briefing holds those next to what we watched: who waited for whom at the lift, which conversations moved to the stairwell, who stayed after the official close because the document still had no owner.
The work is human. A practitioner is present. People can ask what we are writing down. The sponsor sees a draft before anything is shared more widely. That is the difference between a review and a silent recording of the floor.
Who it is for
Facilities leads, department heads, and people partners who already sense that the calendar and the floor do not tell the same story, and who need a briefing they can take into a leadership meeting.
What you receive
A written briefing of observed collaboration behaviour — meeting load, channel use, room occupancy, and where people actually gather — plus an agreed list of changes from a half-day working session.
Scope
One named team or one floor, typically 12 to 40 people, in Johor Bahru or within a reasonable drive. A second floor can be added as a separate scope, not folded in as a courtesy.
Duration
Three weeks from the first observation day to the working session, with a week of intake before that. Observation days are booked around the team's actual hybrid pattern, not around our convenience.
Where it happens
On the client's floor in Johor Bahru and nearby districts. Interviews may be held in a side room or, for remote colleagues, by video. The written briefing is delivered in person at the sponsor's office unless they ask for a quiet read first.
Fees
From RM 8,400 for a single team on one floor. A second observation week, a second language for the briefing, or a follow-up session six weeks later is quoted separately.
Included
- Intake conversation with the named sponsor
- Two or three observation days on the floor
- Review of consented calendar, room-booking, and channel-list exports the client prepares
- Six to ten short interviews
- A written briefing of 8–12 pages
- A half-day working session to turn findings into a working agreement
Not included
- Installation of monitoring software or browser extensions
- Reading of private direct messages or personal devices
- Ongoing monthly dashboards or a login for staff
- Use of the briefing for disciplinary cases
- Multi-country programmes billed as a single review
Sequence
How this study runs
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Intake
We sit with the sponsor to name the team, the questions that actually matter, and the exports that can be prepared without touching private inboxes.
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Observation
A practitioner spends full days on the floor: noting which tables fill, which booked rooms stay dark, when the pantry becomes the real meeting place, and how hybrid days change the sound of the room.
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App-pattern reading
From consented exports we map calendar density, recurring meetings that no longer have an owner, channel sprawl, and after-hours volume. We compare those patterns with what we saw on the floor.
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Interviews
Short conversations with a cross-section of the team — not only managers — about how work actually moves between desks, chats, and rooms.
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Briefing
A written account with scenes from the floor, tables of meeting load, and a small set of recommended changes. We walk the sponsor through it before the working session.
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Working session
A half day with the team to choose what will change in the next month: meeting rules, channel hygiene, or how hybrid days are named.
Who leads it
A Workspace Map Base practitioner from the Johor Bahru practice leads the review. Interviews and the working session are conducted in English, with Bahasa Malaysia used where it is the floor's working language.
Preparation
A named sponsor with authority to introduce us; a floor plan or seating sketch; calendar and room-booking exports for an agreed four-week window; a list of active channels (names and purpose, not message bodies); and a short note to the team explaining that we are studying how the week is spent, not scoring individuals.
Limits we will not move
We do not accept reviews whose purpose is to identify underperformers. We do not read private messages. After-hours volume is reported in aggregate. If a union or staff representative asks to sit in on the intake, we make room.
Next step
Write to us with the team size, the district of the office, and the question you want the briefing to answer. We will say whether a Collaboration Behaviour Review is the right study or whether a narrower one will do.