Intake
A closed room. We name the question, the people, the exports that can be prepared without private threads, and the days a practitioner will be visible on the floor.
Method
Sit the floor. Read the clock. Write what both show.
App analytics of collaboration behaviour, as we practise it, is not a feed of charts. It is a sequence a team can explain to itself: what we were allowed to see, who sat with us, and which sentences in the briefing came from the carpet rather than the export.
Observation
Full days, not walk-throughs. Hour, seats, standing talk, rooms lit versus rooms booked. No cameras. Notebooks that a curious colleague may ask about.
Exports
Calendars, room logs, channel names, timestamps. Titles and clocks. Not message bodies, not direct chats, not personal devices.
Briefing
Scenes plus tables. A sponsor walkthrough. Then, if booked, a half-day sitting that produces a short agreement rather than a slide stack.
Why the floor still matters when the apps already log everything
Workplace apps are good at claims: this room is booked, this person is in a meeting, this channel is “project-critical”. They are poor at the pantry table after 5:15, the ghost desk reservation, the hybrid morning when the only estimator came in and waited. Collaboration behaviour lives in that gap. A review that used only exports would flatter the software. A visit that used only vibes would flatter the visitor. We hold both.
Consent and refusal
If an administrator offers a full archive because it is easier, we refuse. If a brief wants a league table of evening senders for a performance file, we refuse. If the team cannot be told we are coming, we refuse. Johor Bahru floors are small enough that rumours travel faster than a kick-off note; we still send the note.
Languages
Intake can be in English or Bahasa Malaysia. Briefings are usually English for the sponsor file, with a sitting run in the language the team actually argues in. A second written language is a quoted extra, not a default.
What to send before we quote
Headcount, district, the question in one paragraph, and whether calendar or timestamp exports already exist. That is enough for us to say Collaboration Behaviour Review, a narrower study, or not our work. Method does not replace a study page; it is how every study on this site is supposed to feel when you are in it.